ODC research has multiple sources of accumulating user data. These sources include contact forms and your monthly visits pattern to our website (Through the means of cookies). Other than that we also track your service consumption behavior towards us.
All the information accumulated by your participation in various promotional offers is also kept in record. Customer feedback and profile information is also documented by us.
We use your information, in order for betterment of our services. We also employ them in improving personalized customer experience. Your contact information such as email and contact numbers helps us in multiple ways. It allows us in making you acquainted about various promotional offers and services. We do not transfer any part of user information to any other third-party.
We like to take constant feedback from our clients to improve our services. The feedback is generally requested by an email/newsletter.
We might contact you, if a need arises regarding services and working matters.
All the payment services are handled by trusted third-party payment gateways. They are bound to keep your information confidential and secured under the terms of contract. Further, the information provided to various payment gateways is least and bare necessary, to complete the transaction in an error free and safe way.
Last but not the least; you have the right to remove all your private and confidential data at any point of our service relationship.